Privacy Policy

Last updated on 1 April 2024 

Sunroom Society (www.sunroomsociety.com) is committed to protecting your privacy in compliance with global data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Personal Data Protection Act (PDPA) 2010 of Malaysia. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

Information We Collect 

We collect two types of information from users:

  • Personal Information: Data such as name, email address, phone number, and payment details when you register for services, subscribe to newsletters, or make a purchase.
  • Non-Personal Information: Data collected automatically, such as IP address, browser type, and website usage statistics through cookies or similar tracking technologies.

Legal Basis for Processing 

We process your personal data under the following legal bases:

  • Consent: When you provide your information voluntarily (e.g., subscribing to a newsletter).
  • Contractual Necessity: To fulfill contracts and deliver services you have requested.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For purposes of improving our services and understanding our users.

How We Use Your Information 

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To communicate with you regarding inquiries, transactions, and customer support.
  • To send you promotional content if you have opted in (you can opt out at any time).
  • To comply with legal requirements.

Data Security 

We take appropriate technical and organizational measures to secure your personal information against unauthorized access, use, alteration, or destruction. These measures include encryption, secure servers, and limited access control. However, please note that no system is completely secure, and we cannot guarantee absolute security.

International Data Transfers 

If we transfer your data outside of your jurisdiction (e.g., from the EU to the US), we will ensure that your data is protected by appropriate safeguards, such as standard contractual clauses, Privacy Shield (for US transfers where applicable), or equivalent measures in compliance with the GDPR and other applicable laws.

Your Rights 

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to correct any inaccuracies in your personal data.
  • Deletion: The right to request that we delete your personal data (subject to certain exceptions under law).
  • Objection: The right to object to the processing of your personal data for marketing purposes.
  • Data Portability: The right to receive your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at miles@sunroomsociety.com 

Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to improve user experience, analyze website performance, and deliver personalized content. You can control cookie preferences through your browser settings. By using our site, you consent to the use of cookies unless you opt out.

Sharing of Information 

We do not sell your personal data. We may share data with trusted third-party providers for the purposes of fulfilling our services, provided they comply with applicable data protection laws. We may also disclose information if required by law or to protect the rights, property, or safety of Sunroom Society or others.

Data Retention 

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once no longer needed, data will be securely deleted or anonymized.

Data Breach Notification 

In the event of a data breach, Sunroom Society will notify affected individuals and regulatory authorities as required by the GDPR, CCPA, PDPA, or other relevant data protection laws.

Third-Party Links

Our website may contain links to third-party websites. Sunroom Society is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of the site constitutes acceptance of the updated policy.

If you have any questions or concerns, please contact us at miles@sunroomsociety.com